QC · pass / fail playbook
OkeyHaul QC photoshow to decide without lying to yourself
Warehouse QC is a camera meeting your purchase order. Use it to catch wrong options and visible damage. Do not use it as a certificate of authenticity, materials, or “worth the hype.”
What staff actually check
Public descriptions of agent QC converge on a visual checklist: colour, size indicators, quantity, obvious damage, listed accessories. Sealed goods usually stay sealed. Electronics are usually not powered on. Published speed targets (QC within a few hours) measure throughput, not thoroughness for your personal risk list.
Prepare before photos arrive
QC is easier when you saved evidence at order time:
- Screenshot of selected option + price.
- Size chart crop with your chosen size circled.
- One clean reference image of the colourway.
- Notes: “need insole length” / “need logo close-up.”
Without that pack, you will negotiate against memory. Memory loses.
Universal pass checklist
- Order ID / line matches the item in frame.
- Colourway matches your screenshot (not “close enough”).
- Size tag / insole / printed size visible when relevant.
- Count and accessories match the listing promises.
- No stain, tear, dent, or crushed retail packaging you refuse.
Category playbooks
Sneakers
Must see: both shoes, inner/outer sides, heel, toe box, outsole, size tag or insole.
Fail examples: only beauty shots; left shoe only; no size evidence on a pair you sized from a sketchy chart.
Packing note: box-in vs box-out is a freight decision after QC pass — see shipping.
Hoodies / sweats / tees
Must see: print/graphic, hood/cuffs/hem, colour under warehouse light, flat measurement if size was borderline.
Fail examples: bunched fabric hiding print defects; no length/chest when you sized between two chart rows.
Bags
Must see: silhouette, corners, hardware close-ups, zipper pulls, strap joins; interior if opened for QC.
Limit: hardware is judged by eye — smooth operation is not guaranteed by a still photo.
Watches / jewellery / sealed goods
Must see: outer pack, seals, model labels visible without breaking policy.
Limit: movement accuracy, water resistance, plating longevity — out of scope. If that risk is unacceptable, do not buy through visual-only QC.
Electronics
Expect packaging QC, not a bench test. Budget the chance it does not power on. Remakes of the box help shipping claims; they do not create a Genius Bar.
Decision table
| Evidence | Action | Do not |
|---|---|---|
| Wrong option / colour / size | Return / exchange now | Ship and “sell locally” |
| Damage visible | Recheck or return | Assume carrier will refund later |
| Missing critical angle | Paid/free remake request | Zoom and invent detail |
| Complete + acceptable | Mark shippable | Wait until storage week 12 for fun |
Community QC vs your QC
Spreadsheet rows often show QC counts or shared albums. Those are marketing-adjacent context for a batch at a moment in time. Sellers swap factories. Your leverage is the gallery attached to your purchase order inside the storage window.
Clock
Review the day photos post. Returns need time. Parcel building needs time. The often-cited ~90-day storage window is not a dare. Panic shipping on day 88 with bad QC is how Bill 2 becomes a donation — see shipping / claims.
Related
FAQ
Are extra close-ups worth paying for?+
Yes when the failure mode is expensive: logo alignment on a hyped piece, insole length on sneakers you cannot return easily, or a measurement that decides M vs L. No when you are already shipping a $12 tee you would not return anyway.
Warehouse says QC done in hours — photos still incomplete?+
Speed targets ≠ completeness. Request the missing angle. The storage clock is still running; incomplete QC is your problem to escalate, not a reason to ship blind.
Can I rely on the seller’s product gallery instead?+
Only as the order reference. Your dispute leverage after arrival is the warehouse set tied to your purchase order.
Next step
Order with a QC plan already written. Then enforce it.